Community Care Plan

Professional Care Plan

Chapter Care Plan



Summary


Concierge Service

Content Management

Pages and Posts

Forms

Customer Relationship Manager 

Real-time Support

Analytics

Monthly Meeting

Community Care

$449 monthly

This plan is for community-based, businesses or organizations with under 500 members or contacts who need help with concierge support for their website or membership management system. Let us help you focus on growing your organization while we provide timely and personalized support for your staff and volunteers!

Up to 5 hours of concierge-level technical support for your organization

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Maintain and support up to 2 forms on your own Bronze Formstack account

Dedicated NewPath customer relationship manager works with 1 volunteer or staff

Priority technical support provided real-time via Slack messaging and scheduled Zoom web meetings

Basic analytics reporting dashboard powered by Google Analytics

One-hour monthly video conference status meeting

Professional Care

$799 monthly

´╗┐A perfect plan for the growing organization with 1-5 employees or volunteers and 1,000-2,000 members or contacts. Let us help your organization focus on continued growth while we take care of content maintenance, expanded analytics and social media marketing!

Up to 10 hours per month of concierge-level content management for your organization

Manage a content management calendar including editing your blog posts and email marketing copy

Manage up to 500 pages or posts managed on WordPress or Wild Apricot

Maintain and support up to 20 forms on your own Silver Formstack account

Dedicated NewPath customer relationship manager works with up to 3 volunteers or staff

Priority technical support provided real-time via Slack messaging and scheduled Zoom web meetings

Standard Wild Apricot and Google Analytics reporting dashboard powered by Wild Apricot Reports Manager

One-hour monthly video conference status meeting

´╗┐Chapter Care

$1,499 monthly

You're a high-growth, networked organization with at least 5,000 contacts or members.  Your organization has branches or chapters that need dedicated technical support and analytics capability but cannot afford to hire someone full-time. With this care plan your board will use real-time analytics to make strategic decisions and automation to save your volunteers and staff hundreds of hours!

Up to 20 hours per month of development and concierge-level support for your organization

Manage a content management calendar including editing your blog posts and email marketing copy. 


Setup of events, email campaigns, member directories, online stores and donations.

Manage unlimited pages or posts managed on WordPress or Wild Apricot

Maintain and support up to 100 forms on your own Gold Formstack account

Dedicated NewPath customer relationship manager works with up to 1 staff/volunteer per chapter

(up to a maximum of 10 chapters)

Priority technical support provided real-time via Slack messaging and scheduled Zoom web meetings

Expanded analytics reporting dashboard powered by Wild Apricot Reports Manager

One-hour weekly video conference status meeting